SAPIENT INSIGHTS SURVEY

Voice of the Customer: Payroll

DOWNLOAD THE ANALYST REPORT:

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In the 27th edition of Sapient Insights 2024–2025 HR Systems Survey Research, isolved earned 28 top ranking badges in multiple categories within user experience and vendor satisfaction.

isolved ranked #1 or Top 5 in more application categories than any other solution for the SMB market.

Sapient Insights’ Annual HR Systems Survey is the longest-running and most widely participated in HR technology survey in the world. Over 3,300 organizations participated to detail their technology use, vendor satisfaction, user experience and top challenges. The results help thousands of HR and business leaders make better informed decisions.

Takeaways from the Payroll Systems segment of the report include:

• Payroll systems adoption and replacement plans by size

• Payroll systems purchase approach and ownership

• AI in Payroll

• Payroll user experience  and vendor satisfaction rankings

• Emerging trends to watch in Payroll

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